1. Information We Collect
At Optinetts, we collect information that you provide to us directly, such as when you create an account, contact us for support, or sign up for our services. This may include:
- Personal information (name, email address, phone number, billing address)
- Service usage data and preferences
- Payment and billing information
- Technical support communications
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our internet and cable services
- Process payments and manage your account
- Communicate with you about service updates and support
- Improve our services and customer experience
- Comply with legal obligations and protect our rights
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
- With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data centers and network infrastructure
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
- Request information about how we process your data
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website and services. You can control cookie settings through your browser preferences.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: